Doug West Photography, LLC - "The Bird Photographer" | Kolarivision - Will I Ever Learn?

Kolarivision - Will I Ever Learn?

December 18, 2017

Currently my infrared camera was a Canon 10D that I had Kolarivision
convert. You can see my gripes back in 2016.

After almost two years I decided to give them another try with my
Canon EOS 1D Mark IV...especially since they were offering a $50
discount.

Couldn't get any worse than the last time right? Well, read on.

On November 25, 2017 I placed my order. I picked a 850nn
filter. Regular price was $250. Shipping via UPS was $25.
With my discount, the final invoice came to $225.

One positive so far. In 2016 they shipped my camera via
USPS. Now it looks like they use UPS. Thank Goodness!

I shipped the camera out to them on November 27. They
received the camera that Thursday.

Remember, they boast about their average 5 day turnaround
time.

On December 11 I receive an email from them. My camera
isn't working. It's either due to my camera (impossible) or
they have a dead battery. They ask me if I could send them
a battery. What? you only have one of those batteries? Yep.
So I had to mail them one of my extras.

They tell me I'm at the top of the list as long as my battery
works. Well, geez, I hope I'm at the top of the list.

Thankfully, the battery worked. The camera shipped out on
December 18. So I asked them for a tracking number? Seemed
easy enough. Nope. What do I get? A copy of my order form.
Thanks, that helps...NOT!

Please, take my advice...send your camera to Lifepixel. If this
company doesn't have their act together by now, they never will.
BTW, I looked up their address...looks like its run out of a residential
home.

Doug


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